Moderating community posts and comments is a job shared by all administrators of a community, to ensure speedy response to problems. Administrators get email notifications when posts and comments are reported as inappropriate, and they have the power to delete such content as needed.
To remove an inappropriate post or comment
1. When you receive an email indicating someone has reported a post or comment, read the content (which is copied into the email) for inappropriateness.
2. If the content seems inappropriate, click the link to go to it on the website, which opens in your default web browser.
3. Log on.
4. Click the edit link on the post and remove the offending portion, or click the delete link to remove the post entirely.
If you cannot see the delete link, make sure that you are logged on as a moderator.
5. Confirm by clicking OK on the resulting dialog box.
6. If you deleted a post erroneously, contact an iMIS SysAdmin have it restored.
To restore a post (SysAdmin)
You restore deleted posts by reverting them in the Document System. Be aware that reverting a post reverts only the selected post; any comments on the post must be individually selected and reverted if you want to also revert comments on a deleted post.
1. Logged in as a SysAdmin, go to Tools > Document System.
2. Click the Recycle Bin, and then select the post you want to restore.
3. Click Versions.
4. Select the post version that you want to restore.
Note: If you see an error, the reported post might have just been deleted by another administrator.
5. Click Revert.
6. Confirm by clicking OK.